01 39 75 00 95
Retour en haut

Privacy Policy

Privacy and Cookie Policy

  1. Identity and contact details of the controller
  2. Collection of your personal data
  3. Purposes and legal basis of the processing of your personal data
  4. Duration of storage of your personal data
  5. Recipients of your personal data
  6. Exercising your rights and complaints
  7. Cookie management
  8. Social networks
  9. Customer feedback

This Privacy Policy was updated on 15 March 2022.

This Privacy Policy applies to the processing of your personal data that LUMINAIRE 78, hereinafter referred to by its commercial name "JEANCEL DESIGN", carries out in particular through its website available at the URL https://www.jeancel-luminaire.com.

The protection of your personal data is a matter of trust and your trust is important to us. When processing your personal data, we ensure that we comply with the applicable regulations, including the French Data Protection Act of 6 January 1978, as amended, and the European Regulation No. 2016/679/EU of 26 April 2016 (RGPD).

The purpose of this Privacy Policy is to inform you of the processing operations carried out on your personal data and the rights you have.

We invite you to read this Privacy Policy regularly in order to be informed of any possible changes that may be made to it. You will be notified of any substantial changes.

1.    Identity and contact details of the data controller

The information concerning you is collected and processed by :

1651 Route de 40 Sous, 78630 Orgeval ; Tel : +33(0) ; info@jeancel.fr

2.    Collection of your personal data

2.1 Categories of personal data

JEANCEL DESIGN is led to process your personal data within the framework of its relationship with you, in particular your identification data, data relating to your personal life (consumption habits, opinions and comments), payment data (bank details, purchase data) or to your professional life (for the holder of a PRO access).

JEANCEL DESIGN also processes data on the devices you use to access the website, such as data from cookies.

2.2 Methods of collecting your personal data

JEANCEL DESIGN may collect your personal data in different ways, notably :

  • When you use the website
  • During our exchanges via the forms present on the website, by e-mail, by post, by telephone, on social networks
  • When you give us feedback on products you have purchased
  • When you subscribe to the Jeancel newsletter
  • When you request PRO access
  • If you are one of our suppliers or service providers.

This personal data may be collected directly by a declaration on your part (e.g. via a contact form, a subscription to the newsletter, the publication of a review) or automatically by our systems, by depositing cookies on your terminal.

2.3 Necessity of collection and mandatory information

Certain information is compulsory to enable JEANCEL DESIGN to process orders.

If you do not fill in the so-called obligatory information in the forms on the website, JEANCEL DESIGN may not be able to provide you with certain services, or to process your order.

The fields of a form which are not filled in as obligatory are left to your discretion. It is up to you to choose whether or not to fill them in.

3.    Purposes and legal bases of the processing of your personal data

JEANCEL DESIGN processes your personal data only if required for the purposes for which it was collected. All data processing carried out by JEANCEL DESIGN is based on a legal basis that justifies it.


Purpose(s) of processing



Legal basis for the processing

Management of the Jeancel newsletter

Subscription, sending


Social network management

Account administration, interaction with subscribers and users

Legitimate interest in communicating via our social network accounts

Accounting management

Analysis of our financial situation, management control, social and tax declarations

Compliance with a legal obligation

Management of the relationship with our suppliers and service providers

Operations related to orders, receipts, invoices, payments, order tracking, payment and delivery service providers

Performance of the contract

Management of the website

Technical administration in conjunction with our service providers, security management, reception and processing of messages via forms, production of audience statistics

Intérêt légitime à faire fonctionner et améliorer notre activité et notre site internet

Management of the commercial relationship with the customer and of orders

Processing orders, deliveries, receiving cheques, issuing invoices, after-sales service, contacting for advice and complaints

Performance of the contract

Publication of customer reviews


Commercial prospecting

Advertising, promotion



Management of requests to exercise rights

Compliance with a legal obligation

4.    Duration of the conservation of your personal data

JEANCEL DESIGN keeps your personal data in a form that allows you to be identified for the time necessary to achieve the purposes for which it was collected, and then archives it, unless you exercise your right to have your data deleted or if a longer retention period is authorised or imposed by virtue of a legal or regulatory provision.

The criteria used to determine the retention periods applied are as follows :

  • Existence of a legal or regulatory obligation to which JEANCEL DESIGN is subject 
  • The duration of our relationship with you (for example, the duration of your subscription to the newsletter).

5.    Recipients of your personal data

Access to your personal data is strictly limited. Nevertheless, JEANCEL DESIGN may transmit your personal data to certain third party recipients:

  • Internally: to the staff of JEANCEL DESIGN teams, subject to an obligation of confidentiality, in charge of the processing identified above in the context of the performance of their duties;
  • To service providers, subcontractors or suppliers, within the framework of their services in relation to the processing identified on behalf of JEANCEL DESIGN, including: our accountant, our providers of means of payment and security of payments, our providers of delivery and publication of customer notices; 
  • To other third parties if such disclosure is required by law, regulation or court order or to respond to any claims or to protect the security of your personal data.

In case of transfer outside the European Union, JEANCEL DESIGN undertakes to guarantee a sufficient level of protection and to take all appropriate guarantees.

6.    Exercise of your rights and complaints

In accordance with the French Data Protection Act of 6 January 1978 as amended and the European Regulation n°2016/679/EU of 26 April 2016, you have the following rights with regard to your personal data:

  • Right of access to know which data are precisely processed by JEANCEL DESIGN ;
  • Right of rectification in order to modify an incorrect or outdated data;
  • The right to erasure if you wish JEANCEL DESIGN to no longer process all or part of your personal data;
  • Right of portability if you wish to recover your personal data or have them recovered by a third party;
  • The right of limitation if you wish the processing of your personal data to be suspended;
  • The right to object if you do not want your personal data to be processed by JEANCEL DESIGN anymore;
  • The right to define directives on the fate of your personal data after your death.

Depending on the choices made when creating or consulting his account on the website, the user will choose if he wishes to receive commercial or promotional offers by e-mail.

You have at any time and without reason, the right to oppose the processing of your personal data for commercial prospecting purposes, including profiling and the right to withdraw any consent given to JEANCEL DESIGN.

In the event of telephone data collection by JEANCEL DESIGN, you have the right, in application of article L. 223-2 of the Consumer Code, to register on the telephone canvassing opposition list (Bloctel).

You also have the possibility of terminating your subscription to the Jeancel newsletter at any time and without reason, by clicking on the unsubscribe link attached to it or via your account.

You can exercise these rights by contacting JEANCEL DESIGN at the following address: info@jeancel.fr or by post at the address mentioned above.

Finally, you also have the possibility of sending a complaint to the CNIL online or by post to the following address: 3 Place Fontenoy - TSA 80715 - 75334 Paris Cedex 07.

7.    Cookie management

During navigation on the site www.jeancel-luminaire.com, cookies are deposited and/or read by JEANCEL DESIGN on your terminal.

7.1 What is a cookie?

Cookies are files recorded on your computer support which record precise parameters and data for an exchange with our system via your browser. The storage allows us to design the website accordingly to you and makes it easier for you to use, for example by storing specific entries so that you do not have to repeat them over and over again.

Cookies can, for example, store your actions, preferences and certain characteristics for the duration of the cookie's validity. Not all cookies contain personal data, but where they do we process them in accordance with our privacy policy.

7.2 What cookies are used by JEANCEL DESIGN?

JEANCEL DESIGN uses the following cookies in order to make the website work, to optimise your navigation and to know you in order to improve your experience:

  • Session cookies in order to maintain your session context;
  • Google Adwords cookies: if you access our website via a Google ad, Adwords installs a cookie on your terminal. The data collected allows us to determine the total number of users who clicked on our ad.
  • Google Remarketing cookies: When you visit our website or make a purchase, anonymous data about the products you have viewed or purchased is stored in the cookies. IP addresses will only be processed in their abbreviated form in order to prevent any identification of the user. 
  • Google Analytics cookies: these are audience measurement and navigation tracking cookies that allow us to adapt the website and its content to the use and navigation of visitors, to measure the number of visits, user activity on the website and the frequency of user returns.

Please refer to Google's policy on cookies (https://policies.google.com/technologies/partner-sites?hl=fr);

  • Bing Ads: We also use conversion tracking from Microsoft Corporation. When you click on a Microsoft Bing ad, a conversion tracking cookie is placed on your device. This allows Microsoft and our site to recognise that you have clicked on the ad and have been redirected to that page and that you have already reached a previously defined target page (conversion page).
  • Facebook Pixel: social network cookies that allow you to easily share and display content.

We collect your consent for the deposit of these cookies. If you accept their deposit, we may obtain information about your visits to the website. If you refuse to accept them, there will be no impact on your visit to the website.

7.3 How to access your settings and change or withdraw your consent

With the exception of functional cookies, which are strictly necessary for the use of the website, you can accept or refuse the deposit of the cookies mentioned above.

Unless you object in advance, your consent to the deposit of cookies is valid for 30 minutes for session cookies and one year for audience measurement and navigation tracking cookies. When you consult the website, a banner appears in order to collect your prior consent to the deposit of cookies used by JEANCEL DESIGN.

We inform you that you can modify or withdraw your consent at any time by clicking on the "Cookie management" section accessible on the website.

7.4 Modification of the cookie policy ?

We inform you that this policy may be modified, notably according to the evolution of our technological solution and the legal or regulatory provisions applicable.

8.    Social networks

You have the possibility of clicking on the icons dedicated to the social networks Facebook, Instagram and Pinterest. The personal information concerning you that you have indicated as public and accessible from your Facebook, Instagram and Pinterest profiles will be accessible to JEANCEL DESIGN. However, JEANCEL DESIGN will not use any data relating to your private life in this way.

If you wish to oppose access by JEANCEL DESIGN to personal information published on the public space of your profiles or your social accounts, you must use the means made available to you by Facebook, Instagram and Pinterest to limit access to your data.

As such, you agree that your data may be transmitted to Facebook, Instagram, Pinterest and used in accordance with their respective Privacy Policies.


9.    Customer feedback

In order to improve and adapt our services to the needs of our customers on a continuous basis, we contact you after the purchase to ask your opinion on the product(s) purchased and on the quality of our services.

For this purpose, JEANCEL DESIGN uses a service provider, Trusted Shop, which manages some information on our behalf. In order to provide an optimal service, we allow this service provider access to personal data.

The service provider is contractually obliged to treat all information strictly confidentially. He is also contractually prohibited from using the data for purposes other than those agreed. JEANCEL DESIGN takes all necessary steps to ensure that our service provider respects the confidentiality of your information.

You may at any time inform JEANCEL DESIGN of your opposition to the processing or use of this personal data by post or by electronic means to the following email address: info@jeancel.fr.

Les Engagements Jeancel